Two hours inside a working rescue and rehabilitation centre, with the people who run it.
You will be told how a wildlife emergency is answered, from the moment the helpline rings to the moment an animal is released, and how often that sequence breaks. You will see the treatment facilities and the rehabilitation infrastructure, and you will understand the systems that hold state-wide rescue operations together. You will meet the veterinarians, the rescuers, and the people who spend their days talking to housing societies about snakes.
Please read the CAMP Code of Conduct → before you request a visit. It explains why, and it takes four minutes.
Who comes
Individuals, families and small groups. Nature enthusiasts, students, supporters, and people who have simply wondered what happens to the leopard after the news bulletin ends or to see how their contributions are making a difference.
Corporate teams. Existing partners, prospective ones, and organisations whose employees want to understand what their contributions do.
Institutional delegations. NGOs, Forest Department officers, government departments, veterinary and academic institutions. Where a visit has a specific professional purpose, tell us in your request and we will build the two hours around it.
Who can come
Insight Visits are open to visitors aged 10 and over. Younger children are not able to join us, because the visit involves quiet, sustained attention in close proximity to animals recovering from injury, and we would be asking something of them that is not fair to ask.
What happens on the day
- Arrival and briefing. Conduct, safety, and what to expect. We ask everyone to attend this, including people who have visited before.
- The work. An account of RESQ's rescue operations, veterinary treatment, rehabilitation, and human-wildlife interaction management, and of the science that decides which animal goes back, and when. A walk through safe designated areas to see where animals are housed for recovery and rehabilitation.
- Questions. Ask the difficult ones. We love them!
Photography
Our team photographs your visit and shares the images with you afterwards.
Photography, videography and recording by visitors is not permitted anywhere on site. This covers animals, staff, facilities and operations. It is a rule we hold firmly, and the Code of Conduct explains why: an animal's location, a clinical procedure, a rescue vehicle, and a colleague's face are none of them ours to publish, and some of them are dangerous to.
Capacity
Ten people on site at any one time, in two groups of five. Corporate and institutional groups of up to 25 can be accommodated, phased in parts. Tell us your numbers in the request and we will propose a schedule.
Cost
There is no charge for an Insight Visit. If you would like to support the work you have seen, we will tell you how, once, and only if you ask.
What we need from you
- A completed request (submit online), with your preferred date and time selected from the days shown.
- The waiver and indemnity, affirmed within the request.
- Identification from the person making the request, for the security of the site. For group visits, we require this from the group coordinator.
How this works
1. Request. Submit the form below and choose a date and time from the availability shown. If nothing suits, write to us at team@resqct.org and we will try to find something.
2. Coordination. Only for corporate and institutional groups: our Community Engagement Officer will write to you to understand what you need from the visit, and to agree a schedule.
3. Confirmation. You will receive an email confirming the visit, with directions, timings, what to wear, what to bring, and what to leave at home.
4. Changes. Write to us and we will reschedule or cancel. There is no penalty, and we would far rather you told us than did not arrive.
Very occasionally RESQ will cancel a confirmed visit, by the day before at the latest. It is always for the same reason: a major emergency has occurred, and the people who would have spent two hours with you are needed elsewhere. We hope you will receive that news in the spirit in which it is sent.
5. Afterwards. Photographs from your visit, and a short feedback form. We read all of them!